Magento 2 as a SaaS
Server maintenance, security updates, and performance optimisation should never be a distraction. Our fully managed Magento 2 service removes these burdens entirely, giving you the convenience of SaaS with the power and flexibility of open-source.
- PCI-DSS Compliant
- 99.9% Uptime SLA
- 24/7 Monitoring
- 3 min Emergency Response
- Auto Scaling
Why Choose Fully Managed Magento?
All the power of Magento 2 without the operational overhead. We handle everything beneath the surface so you can focus on growth and customer experience.
What's Inside the Managed Stack
We're explicit about the infrastructure running your store. No opaque "cloud" marketing, no unknown dependencies, no black-box hosting.
Managed SLA Performance
Representative trailing-12-month figures from a typical Business-tier managed Magento store on our infrastructure.
- 180–260ms Median TTFB (cached)
- <1.8s LCP (75th percentile)
- 99.95%+ Actual Uptime
- 2–4 min Incident MTTA
- 15–45 min Incident MTTR
- Day 0 APSB Patch Window
Who Managed Magento Is Not For
We'd rather be upfront than oversell. If any of the below applies, a different approach will serve you better.
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Stores under £250k/year GMV
Fully managed Magento is overkill at this scale. Shopify or a lightweight Magento Open Source install on budget hosting is usually the right call; we'll happily point you at alternatives.
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Merchants optimising purely for lowest hosting cost
This is fully managed: infrastructure, patching, monitoring and a development retainer in one price. If the goal is the cheapest possible VPS, that's not us.
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Teams that need root shell on the OS layer
We ring-fence root access for security and PCI scope. You get full SSH as an application user with the codebase fully under your control, but kernel and package-level access sits with us.
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Stores running heavily forked core code
If a previous agency patched Magento core directly rather than using plugins and preferences, we'll need to unwind that first before managed hosting is safe. We can scope that work separately.
Common Merchant Challenges, Solved
These are the problems we hear most from merchants managing their own Magento infrastructure. Our fully managed service eliminates every one of them.
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Server Maintenance Overhead
Fully managed hosting with automated updates and zero infrastructure management. You never need to think about server configuration, OS updates, or service restarts.
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Slow Page Loads
Code profiled, bottlenecks removed, cron jobs restructured, caching optimised, and server resources tuned and monitored for sustained performance.
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Security Vulnerabilities
Proactive patching, extension code review, coding best practices, PCI-DSS compliance, and 24/7 monitoring backed by a team of Magento security specialists.
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Traffic Spikes
Auto-scaling cloud infrastructure handles sudden demand surges. Requests optimised for peak traffic, with joint preparation before high-traffic periods like Black Friday.
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Indexer Failures
Properly configured indexers, optimised cron schedules, and proactive monitoring ensure your catalogue, prices, and stock levels are always accurate and up to date.
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Resource Limits
High-availability servers with dedicated RAM and CPU allocation, monitored 24/7 with automated monthly stack reviews to ensure optimal resource utilisation.
Direct Developer Access
With our service, you gain direct access to our development team - no tickets lost in a queue, no middlemen. Our platforms are built on rigorously tested setups, so you can leave behind the frustrations of breaking cron jobs, downtime during peak sales, and slow page loads costing you revenue.
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Rapid Issue Resolution
Speak directly to the developers working on your store. No communication barriers, no ticket escalation chains - just fast, expert problem solving.
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Transparent Communication
Know exactly what is happening with your store at all times. Detailed reporting, clear explanations, and proactive updates on maintenance and performance.
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Proactive Monitoring
We identify and resolve issues before they affect your customers. 24/7 uptime monitoring with real-time alerts and immediate response to critical events.
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Predictable Costs
No surprise infrastructure bills or emergency charges. Structured maintenance protocols with clear, predictable pricing so you can budget with confidence.
Continuity, Uptime, and UX
Never miss a sale. Our service ensures your store is always available, always fast, and always delivering the experience your customers expect.
Frequently Asked Questions
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What does "Magento as a SaaS" actually mean?
It means you get all the flexibility and power of Magento 2 without managing any infrastructure. We handle hosting, security patching, performance tuning, backups, and monitoring - you focus on your products and customers, just like you would with a SaaS platform.
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How is this different from Shopify or BigCommerce?
Unlike true SaaS platforms, you retain full ownership and control of your code, data, and customisations. There are no platform fees, no transaction commissions, and no feature limitations. You get SaaS-level convenience with open-source flexibility.
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Do I still have access to my server and codebase?
Yes. You get full SSH access via secure VPN and complete ownership of your codebase. We manage the infrastructure, but you are never locked out of your own platform.
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What happens during traffic spikes like Black Friday?
Our infrastructure auto-scales within 60 seconds. For planned events, we coordinate capacity planning in advance to ensure your store has the headroom it needs. No lost sales during peak periods.
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What if something goes wrong at 2am?
Our 24/7 monitoring detects issues in real time. Critical incidents receive a 3-minute emergency response. Automated failover and redundant infrastructure mean most issues resolve before they impact your customers.
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Can you migrate my store from another host or platform?
Yes. We handle full migrations including DNS, SSL, data, and testing with zero downtime. Whether you are coming from shared hosting, AWS, or another platform entirely, we manage the entire process.
Results From Our Managed Clients
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Sosandar
99.9% uptime maintained
AIM-listed fashion brand with £40M+ revenue
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Dinny Hall
99.9% uptime through peak
Award-winning London jewellery brand with five boutiques
What Our Clients Say
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"After going through a couple of agencies that did not meet our expectations, we were recommended Interjar and have now been with them for three years. Interjar are proper Magento experts and efficiently handle any issue or development requirements. I can highly recommend them."
Christian Andersson
Director, Tieroom
Focus on Growth, Not Infrastructure
Our fully managed Magento 2 service is designed for merchants who demand high availability, top performance, and hassle-free operations. A secure, scalable, and fully supported e-commerce platform with direct access to certified developers and predictable costs.